You can make a booking through our website, by phone, or via email. For phone or email bookings, our team will assist you with the reservation and payment.
We accept payments via credit/debit cards, bank transfers, online payment through Pesapal, and cash payments for on-site bookings. Please refer to our payment methods section for more details.
Yes, we offer customizable tour options. If you have specific preferences or requirements, please contact us to discuss your needs, and we will tailor a tour package that suits you.
More than 30 Days Prior to Departure: Full refund minus a 10% administrative fee. 15 to 30 Days Prior to Departure: 50% of the total booking amount will be refunded. Less than 15 Days Prior to Departure: No refund will be issued.
In the rare event of a cancellation by us, we will offer you a full refund or the option to reschedule your tour.
If you need to make changes to your booking, please contact us at least 15 days before your tour date. Changes are subject to availability and may incur additional charges.
Yes, many of our tours are family-friendly and suitable for children. Please check the tour details or contact us to confirm if a specific tour is appropriate for children of different ages.
Visa requirements vary depending on your nationality. Please check with the Tanzanian embassy or consulate in your country for the latest visa information and requirements.
Check Official website of Tanzania Immigration Services, Here
We recommend bringing comfortable clothing, sunscreen, a hat, a camera, and any personal items you may need. Specific recommendations may vary depending on the type of tour and activities included.
Travel insurance is not included in our tour packages. We strongly recommend that you purchase travel insurance separately to cover any unexpected events or cancellations.
Yes, we offer private tours for individuals, families, and groups. Contact us to discuss your requirements and we will provide you with a customized itinerary and pricing.
Our guides are fluent in English and Swahili. We can also arrange guides who speak other languages upon request, subject to availability.
We strive to accommodate guests with disabilities. Please contact us in advance to discuss your needs, and we will do our best to arrange a suitable tour experience.
